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BT keeps us in the dark
"Paul Starbrook isn't the only one fuming at BT," says Tony Johns at Tinuviel Software, who has also been a victim of BT's decision to block port 25, among other things.
"We had two days without email - no information from BT at all, either before or after. Fortunately we had a good ISP - Fasthosts - who opened up a new port to bypass this 'security' enhancement and posted the info on their site," he says.
So a weak cheer for the ISP industry, or at least some of it. "BT seems oblivious to the effect on its
customers, yet the Indian call centre regularly calls me at all times of the day and at weekends with
'offers' that I don't want.
"Why couldn't they spend some of this wasted time keeping the customer base informed?" he says.
We don't know. BT hasn't told us.
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