Backbytes, an irreverent and offbeat look at the lighter side of technology in blog format computing computing

Job swaps lead to fervent pruning

We asked for examples of career changers. John Griffiths at Makro had a colleague who gave up being a developer and retrained as a physio. "She always did enjoy the hands-on approach," he says.

Matt Booth at Spicers had a colleague who abandoned the worth of e-commerce to train as a tree surgeon. "I saw him a few months ago, he seemed much happier and presumably he'd learned a bit from us about how to cut away dead wood," he says.

"More recently, another colleague left to become a police officer."

It's not clear to us why people leave e-commerce to start new careers removing the diseased parts of plants and society.

Two much to ask

Matthew Booth also points out that, as the plural of a "request for change" is many requests for change, then RFCs (which implies a single request for multiple changes) should really be RsFC. Although by our reckoning, that should really be RsFCs. Trips off the tongue, doesn't it?

More work choice for elephants...

You might well have seen last week's silly season story on how elephants can count. If not, it's enough to know that scientists have developed a test which involved dropping apples into two buckets in front of the animals, leaving the elephant to choose the bucket holding the most fruit - which they did three-quarters of the time. We're delighted for the elephants, but what good is this for us? If we want to put them to work, we'd spend a fortune making bigger spaces behind the tills at Tesco.

...with education topping the list

We could always put the pachyderms to work raising our exam pass results, especially with an A-level in apple counting being added to the syllabus in 2009.

That shouldn't be a problem for eight-year-old Aran Mohan, who passed his ICT GCSE last week with a C grade. "It was easier than I thought it was going to be," he said from his new corner office at Google.

Multiple mistakes

"Forums, search, and bookmarks for MSDN, TechNet, and Expression will be unavailable from 3pm to 4pm on August 22," it said on the Microsoft Developer Network forums last week. "During this time, users may experience 500 errors".

"Wonder what happens if we exceed our quota of errors?" asks Carl Radley at Severn Trent Laboratories.

Motorola users led by Zeppelin

"My Motorola V3 always predicts the word 'airship' when I try to type 'airport' and 'hath' when I try to type 'have'. No wonder Motorola is losing sales, except among Zeppelin enthusiasts and Shakespearean actors," says Brian Preece.

One has to question the average age of Motorola's developers.

Dave Nash's Motorola is even odder. "If the first letter in a text you want is 'T' and you press the relevant key you get 'vagina' on my Motorola," he says. So the developers are either 83 or 14 years' old.

Meanwhile, Dale Gilbert doesn't specify his handset manufacturer, but he might be switching soon. Every time he tries to type Dale, it comes up with "Fake".

Swear by your best text ideas

Graham Wyatt continues the T9 debate with the questions the entire Backbytes readership is asking: "Why is 'amphitheatre' in the dictionary of all mobile phones? For some strange reason, 'DNS' seems destined to stay in the phone memory until the end of time and very annoyingly comes up before the rather more useful 'for'."

His suggestion is rather more sensible than we are accustomed to in this section of the magazine.

"May I suggest that phone companies allow us to fill all that space reserved for MP3s and photos with new words, and then provide downloadable supplements to their dictionaries on their web sites? They could also provide specialised, jargon-filled dictionaries for computer geeks, medics, botanists, zoologists, engineers or architects," he says. This is great stuff.

"I would be very grateful to have an easy method of installing every possible swear word," he adds.

Well, we nearly kept it going right to the end. Still, if anyone wants to invest in the idea, you know where we are.

Keeping abreast of the situation

Ben Newsam sends us details of this excellent email offer from Fred Olsen Cruise Lines.

"I don't normally bother with this kind of thing," he says, "but this time I might, bearing in mind what's on offer."

p32_backbytes_Brassiere.JPEG

In good elf

"While Backbytes readers are lounging in the sun please spare a thought for the workers at the Backbytes Christmas Cracker Factory," says Graham Foster, who we're assuming is an elf. "This year has been difficult for them as they have run out of jokes, mottos and novelties." We know the feeling.

"So could we ask Backbytes readers for help?"

As Winterval approaches we need to replenish our stock of silly computer Christmas cracker jokes. So we leave you with an example from Graham, our trusty elf. Could you do better?

Q - Where do all the notebook computers come from?

A - Lapland.

Just the job

With recession looming, some of you might be contemplating a new career, like the woman last week who decided to become a plasterer instead of an actuary.

"One system support engineer I know gave up taking customer calls at all hours, being blamed for system crashes and tracing faults, to become a scuba diving instructor in the Bahamas. Can't for the life of me think why," says Mike Edwards at Theos Software."I gave up electronic engineering to run a smallholding. I then found myself back in IT after three years of poo and tractors," says Rob Hall at Northallerton College, who seems a fine man to consult over whether IT prepares you for farming.

"Farming and running Windows products are very similar. Healthy things die in bizarre and horrible ways,while viruses and parasites are a constant threat. The only compensation is that the weather is better in our office."

If you have advice for IT people who need a change of scenery, let us know.

Visionary feature

"You don't have to be as old as me to remember when you could only view what was on a laptop's screen from directly in front of it," says Charles Etchells at ProjectMandate.

"Technological advances in LCD screens changed all that so that modern laptop screens can be viewed from a wide angle. I'm now seeing adverts for security overlays for laptop screens that stop people reading the screen unless they are directly in front of it. This is progress."

It's excellent marketing. Take a disadvantage and sell it back to us as a premium feature. It's not like it has ever happened before.

Text troubles

"My name is Richard and I normally go by the shortened version, Rich," says Rich Roberts.

"If you type this in T9 text you get two options. Rich is one." We'll let you find out the one that's a default on his phone. "

In response to Richard Johnson's comment as to why 'nun' is considered more commonly used than 'mum'; it is because everyone believes US spellings are more commonly used," says Tom van der Elsen.

"I'm also amused by the fact 'arson' is meant to be more commonly used than 'apron' in my phone."

Surprising, but no more surprising than the idea that you'd be using either word in a text message.

Discovering the Routefinder

All Backbytes readers will be heading down to the British Library's exhibition of weird inventions, and clustering round the "Plus Fours Routefinder" to gawp at the world's first sat nav. Albeit without a sat, so it's really just a nav.

Created in the 1920s, you wore the Plus Fours on your wrist. Tiny scrolls show the route as you motor along the roads of Britain, which you wind on to show the bit of the road you are on. There's even a little "Stop" instruction at the end of the route. Now the Routefinder has been resurrected, we're secretly hoping Plus Fours will make a comeback too.

Fine if you want a Get Well card...

More mobile phone fun this week. "It would seem sensible with predictive text that the most common words would be presented first," says Rob Farrell at Lincoln Financial Group, "When texting about a card, my predictive text gives me the options of care, case, base, acre, bard, bare, barf and cape before getting to my desired word.

"Giving a birthday barf doesn't seem as generous."

We have a bit of a vomiting theme going this week: "My friend sent me a text to offer me a lift," writes Kirsten Vale at Aylesbury Vale District Council. "The text read: 'Do you want us to sick you up?'. I was unsure of whether to accept."

Tim Hamlett points out that "tongue" comes up as "vomit" before you finish typing. Why does predictive texting seem obsessed with throwing chunks?

Warning lights

Dave McGrath, a self-confessed CA software user, thought we should be warned when he received this email from his provider. We're concerned, because we've seen CA's business continuity software, and we're worried in case it does not boot up again: "CA will be performing a global disaster recovery test on Saturday, August 16, 2008, from 7:00 p.m to 03:00am," it promises. Watch for lights out this weekend.

Number crunchers

"I'm always amazed by the unique way our e-commerce division is run," says Chris Samuel at Gala Coral E-Commerce along with every person who has ever come into contact with an e-commerce division.

The amusement centres on the process where change requests are known as "requests for change" - RFCs. Those lucky enough to have spent your lives working in the world of networks will know RFC also means "request for comment", the memoranda from the Internet Engineering Task Force (IETF) describing how the internet works.

"All changes are given a RFC number, even if they relate to an actual RFC [that's an IETF RFC], which means no-one knows what is being discussed," he adds. "I suspect the meeting to approve number 1918 could take a while."

If you didn't understand the last bit, call the support desk.

IT job, plastered

We always knew that mathematicians were odd, but Gemma McCoyd's decision to turn down the chance of a £100,000-a-year job as an actuary, after graduating with a first class degree, to train instead as a plasterer set a new high water mark. "The parts of the course I enjoy the best are intricate things like fibrous plastering, coving and fireplaces," she told The Times.

Which leads us to ask you to nominate your colleagues who have given up the IT life for something different, turning down the opportunity to work in a e-commerce division (for example) to herd sheep or train as a fireman. For those jobs, you can see how the previous experience would be useful.

BT of the joke

Andrew Calver-Jones at CTi writes to point out that our readers who complain about BT aren't blameless. "Why do people buy ISP services from them when there are others out there that do provide a good service?

"Sure when the service becomes erratic it's often down to a BT line issue, but you can do what you want and often for less money than BT charges. If you use BT and complain about it, what are you showing other than poor judgement?"

Don't quit BT yet. BT customers are a valuable source of stories for us.

Failing at the first hurdle

The problem over Duncan Munro's switch with a mean time between failure (MTBF) of 47 years has prompted some useless advice.

Let's get the useful one out of the way: "Hardware manufacturers quote MTBF rates, isn't it time software manufacturers did?" says Malcolm Brownless at Fujitsu Services (not a software company). "We would be able to avoid the software with MTBFs of minutes or seconds."

" Duncan could buy 46 more switches and see if one fails during the year, which would give a failure rate of 2.13 per cent in any 12 month period," suggests Terence Andrews.

But if your experience is a guide, Duncan might not have to wait.

"In the 1990s, I was in charge of setting up a call centre," says Tony Thomas, "part of which was the purchase of an Ericsson 1100D ACD, which claimed a MTBF of 44,000 years. It failed on day one. I remember the salesman saying 'thank god we have got that out of the way'."

If only.

BT keeps us in the dark

"Paul Starbrook isn't the only one fuming at BT," says Tony Johns at Tinuviel Software, who has also been a victim of BT's decision to block port 25, among other things.

"We had two days without email - no information from BT at all, either before or after. Fortunately we had a good ISP - Fasthosts - who opened up a new port to bypass this 'security' enhancement and posted the info on their site," he says.

So a weak cheer for the ISP industry, or at least some of it. "BT seems oblivious to the effect on its
customers, yet the Indian call centre regularly calls me at all times of the day and at weekends with
'offers' that I don't want.

"Why couldn't they spend some of this wasted time keeping the customer base informed?" he says.

We don't know. BT hasn't told us.

This one will run and run

Duncan Munro works for NHS Grampian Department of eHealth, so he knows a thing or two about sick technology.

He was looking at the data sheet of a 3Com 4500 26-port switch the other day (we are assuming this was during a lull in the excitement that pervades the Grampian region) and the mean time between failure rating of 47 years caught his eye.

"Will there be a prize given to anyone in 2055 who is still operating one of these switches? What speed will the rest of the network be running at?" he asks.

"Has there been a little old man tucked away in a test facility for the past 47 years waiting for one to break? Perhaps they can only claim their pension once it does. Does anyone else know of equipment destined to last that long?"

So many questions, all of which deserve an answer, we think. If you've been sitting in a back room for 47 years waiting for something to go wrong, this is your time in the sun.

Turn left at the living room

Our quest for sat nav stories brings us to Bodfari in North Wales, where Amanda Sandland lives in terror in a house on a tiny country lane that shows up on sat navs as a short cut.

Trouble is that lorry drivers who do everything their computer tells them to do have banged into her little house 15 times, leaving her with huge bills and even bigger insurance premiums.

Amanda's daughter has moved out, because she was frightened when a lorry ploughed into the house a few feet from her bedroom.

Now Amanda's too scared to watch TV in the front room in case she gets buried under the rubble.

"I don't blame the drivers," she told The Sun. "They are just following instructions."

Things get heavy for mobile users

Very many predictive text errors in our postbag, so let's kick off with Nick, who doesn't want his second name used for reasons that will become apparent.

"I have been caught out by the same error a number of times, when sending a text to a work colleague who's name is Heather. Unfortunately, the default prediction when entering her name is 'heavier'. This is bad enough but since she's rather large, I am sure you can see the trouble it has caused."

"Mobile phone predictive text, and Word's spell-checker, always suggests Dairymaid for my first name," says Diarmuid MacDonald.

"I guess it could be a lot worse." See above, Dairymaid.

"My phone insists on showing the word 'nun' instead of 'mum'. Why should 'nun' be considered a more commonly used word than 'mum'?" asks Richard Johnson.

f you are Nokia's chief T9 engineer, or whatever you are called, please advise.

Cod and quips on the menu

We've drained the well dry of computer games codpiece puns, but not, it seems, of codpiece anecdotes.

"When I was a D.Phil student in the 1970s, my wife worked as a typist for a local insurance office," says Ian Graham at TriReme International.

"She complained regularly about the inanity of the conversation, restricted to clothes, soap operas and what to cook their husbands for dinner." But one day she came home to report ecstatically the following dialogue:

"I just can't think what to make for Jack's tea tonight."

"Why not do some of them lovely new Birds Eye codpieces?"

 

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