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Coldest calling

“As a student I frequently topped up my income by working for various double glazing firms,” admits Sue Stephens of Pagham Technologies, bravely.
“I was quite successful and always tried to make potential clients laugh,” she adds. “I once spoke to one guy who was really enthusiastic and asked me to call in two weeks when he was back from his holidays. I dutifully called only to discover that the people answering the phone were attending his wake.”
At which point, the truly efficient salesperson would have said: “So have you ever thought about replacing the windows in your house?”
Sue passes on a quick cold caller tip when faced with any home improvement salespeople: tell them you live in a council house.

April 29, 2008 in backbytes | Permalink

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