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Jolly bad form

More about BT and calls to the US. As you will recall, John Loader at DotSix Brailling Services found it difficult to find out how much overseas calls cost.

So this week, when he received junk email from BT Broadband, he clicked on ‘unsubscribe’ – which sent him to a form to fill in.

Would he like BT Broadband? “Never in a month of Sundays,” he wrote in the comments section.

“That resulted in two phone calls and two emails,” he says. “Which is odd when the whole process was to stop the emails in the first place.”

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