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Hanging on the telephone
John Loader at DotSix Brailling Services has, after last week’s adventure trying to find the cost of a call to the US, had an answer from BT as to how you find it.
Courtesy of the chairman’s office at BT, this is how to find the price:
“Once logged on to BT.com, Click on At Home, Click on Products & Services, Click on Compare Call Plans (Listed under the Icon Phone), Click on Pricing. To the right of pricing is a PDF for residential call prices. Open the PDF, pages 9-13 of 28 give the international charge bands (left-hand column). Page 19 of 28 gives Chargeband and International Call Prices for non BT Together customers.”
“If you log on to your telephone provider’s web site, which is also an international IT development and management company, how many clicks should it take to find out a simple price?” he asks.
“What is wrong with a search box where I can input: ‘how much will it cost to call the US’?”
BT have now told me the URL to get to the pdf - so much simpler. It's:
http://www.productsandservices.bt.com/
consumerProducts/displayTopic.do?
topicId=15718&s_cid=con_FURL_personal/
pricing/international&com.bea.event.type=
linkclick&oLName=link.searchresults&oLDesc=
personalpricinginternational
Posted by :john loader | February 19, 2008 3:30 PM