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Paperback writer
Six little words are all it takes to tell an IT story.
Malcolm Swallow manages to get two chapters into his: ‘What does this key do? Oops’. At Ninewells Hospital, John Stenhouse is attempting a six-word technical manual: ‘Switch it off and on again’, possibly the six most important words in the whole of IT support (unless you know different).
At JP Morgan Chase, Stephen Lodge has six words of advice to rival it: ‘Ctrl-Alt-Del, phone back later’.
Both admirably encapsulate not just incidents, but entire careers – which makes us suspect they might be autobiographical. We’ll let you know if there’s interest in the film rights.
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