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Tell it like it is
Speaking of NTL, some of you offer an opinion on the NTL hacker, who replaced the company’s standard hold message with an alternative. ‘You are through to NTL customer services. We don’t give a **** about you…’ and so on.
The Backbytes readership reacted as one, typified by this comment from Robert Williams, at Infermed, who claims to have suffered at the hands of NTL himself: ‘I wonder if maybe the so-called hacker message was, in fact, a refreshingly honest policy change,’ he says.
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